Terms and Conditions

1. Acceptance of Terms

• By using this website (www.sanjeevanibooti.in) and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

• These terms apply to all visitors, users, and customers of our website.

• We reserve the right to modify these terms at any time. Continued use of the website after changes indicates acceptance of the updated terms.

2. Eligibility

• You must be at least 18 years old to purchase products from Sanjeevani Booti.

• By placing an order, you confirm that you are legally capable of entering into binding contracts.

• Our products are intended for use by adults. If you are purchasing on behalf of someone else, you take full responsibility for the proper use of the product.

3. Product Information and Descriptions

• We strive to provide accurate descriptions, images, and information about our Ayurvedic products.

• Product images are for illustration purposes only. Actual product packaging and appearance may vary slightly.

• All products are formulated based on traditional Ayurvedic principles and modern research.

• Product information, benefits, and usage instructions are provided for educational purposes and should not be considered medical advice.

• We reserve the right to discontinue or modify products without prior notice.

5. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and include applicable taxes (GST).

• We reserve the right to change product prices at any time without prior notice.

• The price applicable at the time of order placement will be honored.

• Online payment discounts (if any) are applicable only for prepaid orders.

• We accept payments via credit/debit cards, UPI, net banking, digital wallets, and Cash on Delivery (COD).

• Payment processing is handled securely through third-party payment gateways.

6. Order Process

• Placing an order on our website constitutes an offer to purchase.

• We reserve the right to accept or reject any order at our discretion.

• Order confirmation will be sent via email/SMS after successful payment or COD order placement.

• In case of payment failure, your order will not be processed.

• Once an order is confirmed, modifications or cancellations may not be possible.

• For order-related queries, contact support@sanjeevanibooti.in or call +91 84481 86071.

7. Return and Refund Policy

✓ 30-Day Money-Back Guarantee: If you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund (excluding shipping charges).

Return Conditions:

• Products must be unused, unopened, and in original packaging with seals intact

• Prescription or personalized products cannot be returned due to hygiene reasons

• Return shipping costs are borne by the customer unless the product is defective or incorrect

• Refunds will be processed within 7-10 business days after we receive and inspect the returned product

• Refunds will be credited to the original payment method (for prepaid orders) or via bank transfer (for COD orders)

How to Initiate a Return: Email us at support@sanjeevanibooti.in with your order number, reason for return, and product photos (if applicable).

8. Product Quality and Certifications

✓ All Sanjeevani Booti products are:

• FSSAI certified and comply with food safety standards

• Manufactured in GMP (Good Manufacturing Practices) certified facilities

• Made from 100% natural Ayurvedic herbs with no harmful chemicals

• Tested for quality, purity, and safety

✓ We do not guarantee specific health outcomes as individual results may vary.

✓ If you receive a defective, damaged, or incorrect product, contact us within 48 hours for a replacement or refund.

9. Limitation of Liability

• Sanjeevani Booti shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.

• We are not responsible for allergic reactions, side effects, or adverse health events resulting from product use.

• Our maximum liability is limited to the purchase price of the product.

• Use of our products is at your own risk. Always consult a healthcare professional before starting any new supplement.

10. Intellectual Property

• All content on this website, including text, images, logos, product descriptions, and graphics, is the property of Sanjeevani Booti and protected by copyright laws.

• You may not reproduce, distribute, or use any content from our website without prior written permission.

• Unauthorized use of our trademarks, brand name, or content may result in legal action.

11. User Conduct

By using our website, you agree to:

✓ Provide accurate and truthful information during registration and checkout

✓ Not misuse our website for fraudulent or unlawful activities

✓ Not attempt to hack, disrupt, or interfere with our website's functionality

✓ Not post defamatory, abusive, or inappropriate content in reviews or communications

We reserve the right to suspend or terminate accounts that violate these terms.

12. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of India.

• Any disputes arising from the use of our website or purchase of products shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

• We encourage resolving disputes amicably through direct communication before pursuing legal action.

13. Modifications to Terms

• We reserve the right to update or modify these Terms and Conditions at any time.

• Changes will be effective immediately upon posting on this page.

• Continued use of our website after modifications indicates acceptance of the updated terms.

• We recommend reviewing this page periodically for any changes.